Privacy Statement
This Privacy Policy explains how All British collects, uses, stores and protects personal information when you use our online casino services in Canada. We respect your privacy and aim to be clear about the types of data we collect, why we need it, and the choices you have about your information. This page covers account data, technical details, transactional records and how we share information with service providers.
Types of data we collect
We collect several categories of information to operate our service and comply with legal obligations. This includes personal data, technical data and transactional data described below.
Personal data
Personal data is information that identifies you directly or indirectly. When you register an account we may collect your name, date of birth, address, email, phone number and government ID documents for verification. We also keep contact preferences and any communications you send to our support team.
Technical data
Technical data covers device and connection details such as IP address, browser and operating system, device identifiers, and pages you visit on our site. We use this information to maintain the platform, detect fraud, and improve site performance.
Transactional data
Transactional data includes deposit and withdrawal records, payment method details (as needed by our payment processors), bet history, game activity and bonus use. We retain this data for accounting, anti-money-laundering checks and to address disputes or compliance requests.
How we use your information
We use personal and technical data to provide and maintain your account, process payments, verify identity, prevent fraud, comply with legal obligations and respond to support requests. We may also use aggregated or anonymized data for analytics and service improvements. Where required, we will obtain your consent for direct marketing and promotions.
Data protection practices
We protect information using industry-standard security measures, including access controls, secure transmission protocols and internal policies to limit access to authorised staff. We train our teams on data protection and regularly review our security practices. While we take measures to safeguard data, no system is completely secure and we encourage safe account habits such as strong passwords.
Cookies and tracking technologies
We use cookies and similar technologies to provide essential site functions, remember your preferences, analyse usage and personalise offers where consent is given. Third-party analytics and advertising partners may also set cookies. You can manage cookie settings through your browser or by adjusting preferences in your account where available.
User rights
If you are a Canadian user you have rights over your personal information, including the right to access, correct, request deletion, restrict processing, withdraw consent and request portability of data where applicable. You may also object to certain processing for direct marketing.
Access, correction and deletion
To request access, correction or deletion of your data, sign in to your account and use the account settings where available, or contact us at [email protected]. We will verify your identity before responding and aim to respond within a reasonable time frame.
Information sharing and third parties
We share information with third parties who perform services on our behalf such as payment processors, identity verification, fraud prevention, game and platform providers, and analytics vendors. We may also disclose information to comply with legal obligations or to protect our rights. We require service providers to safeguard data according to contractual standards.
Privacy policy updates
We may update this policy to reflect changes in our practices. Material changes will be posted on this page and, where appropriate, notified to you by email. Please check this page periodically for the latest version.