Responsible Gambling Policy

At All British we are committed to safer gambling. Player safety and controlled play come first, and we provide clear tools and information so customers can set limits, take breaks, or seek support when play stops being fun. This page explains the controls we offer, common signs of problem behaviour, and where to find professional help in Canada.

Player protection principles

We take a practical approach to player protection by combining preventive tools, clear information, and timely customer support. Our goal is to help you play within your means and make informed choices about how you use your account.

Activity-control tools

You can manage your activity directly from your account settings. Available controls include:

• Deposit limits - daily, weekly and monthly
• Loss limits - set a cap on net losses over chosen periods
• Wager limits - restrict stake size per spin or round
• Reality checks - session reminders after a set time
• Account breaks and time-outs - short pauses from play

Deposit limits

Deposit limits help you control how much you add to your account. You can choose a daily, weekly or monthly limit and reduce it immediately. Requests to increase limits are subject to a cooling-off period to prevent impulsive adjustments.

Loss limits

Loss limits let you cap net losses for a period so you won’t lose more than you’re comfortable with. These limits apply across real-money play and can be adjusted downwards at any time; increases may take effect after a waiting period.

Time limits and account breaks

Use session timers and reality checks to keep track of time spent playing. For more substantial breaks, select a time-out or temporary account suspension. Time-outs pause access for the chosen period while allowing normal account restoration once it ends.

Self-exclusion

If you need a longer break, self-exclusion blocks access to your account for a fixed period or indefinitely. During self-exclusion we will stop marketing contact and may take steps to help you access support. Self-exclusion requests are treated confidentially and processed promptly.

Signs of problematic behaviour

• Increasing deposits or chasing losses
• Neglecting work, family or bills because of play
• Using multiple accounts or concealing activity
• Difficulty stopping despite negative effects

Tips for maintaining control

• Set sensible deposit and loss limits before you play
• Use session reminders and take regular breaks
• Only gamble with money you can afford to lose
• Talk to someone you trust if play becomes a worry

Professional help and support organisations

If you or someone close to you needs help, contact a professional support organisation. In Canada you can find resources through provincial gambling helplines and national services such as Gambling Therapy. If you want additional guidance from our team, contact [email protected] for confidential assistance and information about self-exclusion and limit tools.